Terms & Conditions

1. General

IKNA is an online lingerie brand specializing in bras. By using this website, you confirm that you are at least 18 years old or accessing the website under parental supervision.

IKNA reserves the right to update or modify these terms at any time without prior notice.

2. Product Information

We strive to display product colors, sizes, descriptions, and images accurately. However, actual product appearance may slightly vary due to screen settings and photography lighting.

All products are subject to availability.

3. Pricing & Payments

• All prices are listed in INR (₹) unless otherwise stated.
• IKNA reserves the right to modify prices at any time without prior notice.
• Payments must be completed through approved payment methods available on the website.

4. Orders & Cancellations

IKNA reserves the right to:

• Refuse or cancel any order at our discretion
• Cancel orders due to pricing errors, suspicious activity, or product unavailability

Customers may request cancellation only before the order is shipped.

5. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, courier delays, or unforeseen circumstances.

IKNA is not liable for delays caused by third-party logistics providers.

6. No Return & No Refund Policy

Due to the intimate and hygienic nature of lingerie products, IKNA follows a strict No Return, No Exchange, and No Refund Policy once the order has been delivered.

Customers are requested to carefully review size charts and product details before placing an order.

Refunds or replacements will only be considered if:

• The wrong product was delivered
• The product received is damaged or defective

Any such issue must be reported within 24 hours of delivery with proper unboxing proof/photos.

7. Intellectual Property

All website content including logos, images, product designs, graphics, text, and branding belongs to IKNA and may not be copied, reproduced, or used without written permission.

8. User Conduct

Users agree not to:

• Use the website for unlawful purposes
• Attempt to hack, disrupt, or misuse the website
• Submit false or misleading information

9. Limitation of Liability

IKNA shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Contact Information

For questions regarding these Terms & Conditions: