Privacy Policy

1. Information We Collect

We may collect the following information when you visit or place an order on our website:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order details and purchase history
• Device information, IP address, and browser type

2. How We Use Your Information

IKNA uses your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve website performance and user experience
• Prevent fraudulent transactions
• Send promotional emails or offers (only if subscribed)

3. Payment Security

All payments are processed through secure third-party payment gateways. IKNA does not store your card or banking information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Information may only be shared with:

• Payment gateway providers
• Shipping and logistics partners
• Legal authorities when required by law

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve browsing experience, understand customer preferences, and enhance website functionality.

You can disable cookies through your browser settings.

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed as 100% secure.

7. Your Rights

You may contact us to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Unsubscribe from promotional communications

8. Third-Party Links

Our website may contain links to third-party websites. IKNA is not responsible for the privacy practices or content of external websites.

9. Changes to This Privacy Policy

IKNA reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: